manu888b Privacy Policy – How We Handle Your Personal Data

1. Definitions

For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:

• "manu888b," "we," "us," "our" — the operator of the manu888b.net platform and all associated services.
• "Personal Data" — any information relating to an identified or identifiable natural person ("data subject"), including name, identification number, location data, email address, financial data, and online identifiers.
• "Processing" — any operation or set of operations performed on Personal Data, including collection, recording, storage, use, disclosure, or deletion.
• "Data Controller" — the entity that determines the purposes and means of processing Personal Data. manu888b is the Data Controller for all Personal Data collected through the platform.
• "Data Processor" — a third party that processes Personal Data on behalf of the Data Controller under a data processing agreement.
• "User," "you," "your" — any individual who accesses or registers an account on the manu888b platform.

2. Data Controller

manu888b, operating at manu888b.net, is the Data Controller responsible for the Personal Data you provide when using our platform. All data protection queries, access requests, and complaints should be addressed to our Data Protection contact at [email protected].

3. Personal Data We Collect

manu888b collects the following categories of Personal Data from registered members and site visitors:

Category	Data Elements	Purpose
Identity Data	Full legal name, date of birth, nationality, government-issued ID number	Account registration, KYC verification, age verification
Contact Data	Email address, Malaysian mobile number, residential address	Account communication, support, promotional notifications (where consented)
Financial Data	Payment method details (eWallet ID, bank account last four digits, card type), transaction history	Deposit and withdrawal processing, AML compliance, fraud prevention
Technical Data	IP address, browser type and version, device type, operating system, session duration	Platform security, fraud detection, performance optimisation
Usage Data	Games played, betting history, login timestamps, navigation paths within the platform	Service improvement, responsible gaming monitoring, personalisation
Communications Data	Live chat transcripts, support email records, submitted feedback	Customer service quality, dispute resolution, compliance record-keeping

4. How We Collect Your Data

manu888b collects Personal Data through the following means:

• Direct Provision: Data you provide when completing account registration, KYC verification, deposit and withdrawal forms, or contacting support;
• Automated Collection: Technical and usage data collected automatically through cookies, server logs, and session tracking as you interact with the manu888b platform;
• Third-Party Sources: Identity verification data from licensed KYC providers; fraud screening data from payment processors; device fingerprinting data from security service providers. All third-party sources operate under binding data sharing agreements.

5. Lawful Basis for Processing

manu888b processes your Personal Data on one or more of the following lawful bases:

• Contractual Necessity: Processing required to perform our contractual obligations to you as a registered member — including account management, game access, deposits, and withdrawals;
• Legal Obligation: Processing required to comply with applicable laws — including anti-money laundering regulations, age verification requirements, and regulatory reporting obligations;
• Legitimate Interests: Processing necessary for fraud prevention, platform security, responsible gaming monitoring, and improving the quality of our services — where such interests are not overridden by your fundamental rights;
• Consent: Processing for marketing communications and non-essential analytics cookies, where you have provided explicit opt-in consent. You may withdraw consent at any time by contacting [email protected].

6. How We Use Your Personal Data

manu888b uses your Personal Data for the following purposes:

• To create, verify, and manage your manu888b account;
• To process deposits and withdrawals and maintain accurate transaction records;
• To verify your identity and age in compliance with our licensing obligations;
• To detect, investigate, and prevent fraudulent transactions, money laundering, and other unlawful activity;
• To monitor gameplay activity for responsible gaming purposes and enforce self-exclusion orders where applicable;
• To respond to customer support queries and resolve disputes;
• To send transactional communications such as account notifications, deposit confirmations, and security alerts;
• To send promotional communications where you have provided explicit consent, and to allow you to withdraw such consent at any time;
• To improve platform functionality, user experience, and product development through aggregated and anonymised analytics.

7. Disclosure of Personal Data

manu888b does not sell, rent, or trade Personal Data. We disclose Personal Data only to the following categories of recipients and only where necessary:

• Payment Processors: Touch n Go, Boost, GrabPay, Maybank, CIMB, Public Bank, and Visa/Mastercard processing partners — for transaction authorisation and settlement;
• KYC and Identity Verification Providers: Licensed third-party verification services used to authenticate identity documents and conduct AML screening;
• Gaming Platform Providers: Software providers whose games are hosted on the manu888b platform, limited to the technical data required to deliver gameplay;
• Regulatory and Law Enforcement Authorities: Where required by applicable law, court order, or regulatory directive. manu888b will notify affected users of such disclosures where legally permitted to do so;
• Professional Advisors: Legal counsel, auditors, and insurers under binding confidentiality obligations.

8. International Data Transfers

Some of manu888b's service providers and data processors are located outside Malaysia. Where Personal Data is transferred internationally, manu888b ensures that appropriate safeguards are in place — including standard contractual clauses, adequacy decisions, or equivalent mechanisms — to protect your data to a standard equivalent to that applicable within Malaysia.

9. Data Retention

manu888b retains Personal Data for the following periods:

• Account and Transaction Data: Retained for a minimum of 5 years following account closure or last transaction, in compliance with anti-money laundering regulations;
• KYC and Identity Documents: Retained for the duration of account activity plus 5 years post-closure;
• Communication Records: Retained for 2 years from the date of communication;
• Marketing Consent Records: Retained for as long as the consent is active, plus 1 year after withdrawal of consent for audit purposes;
• Technical and Usage Data: Retained in aggregated, anonymised form for platform analytics; individually identifiable technical data deleted after 12 months.

Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in accordance with our data destruction procedures.

10. Cookies and Tracking Technologies

10.1 Essential Cookies

manu888b uses session cookies that are strictly necessary to maintain your authenticated session on the platform, remember your language preferences, and prevent session fixation attacks. These cookies cannot be disabled without affecting core platform functionality.

10.2 Analytics Cookies

With your consent, manu888b uses first-party analytics cookies to understand aggregate usage patterns — such as which games are most visited and where users encounter friction in the deposit flow. This data is collected in aggregated form and is not used to build individual user profiles. You may opt out of analytics cookies via your browser settings at any time.

10.3 No Advertising Cookies

manu888b does not deploy third-party advertising trackers, cross-site tracking pixels, or social media cookies. Your browsing activity on the manu888b platform is not shared with advertising networks.

11. Your Data Subject Rights

Subject to applicable law and our legal retention obligations, you have the following rights in relation to your Personal Data held by manu888b:

• Right of Access: To request a copy of the Personal Data we hold about you;
• Right to Rectification: To request correction of inaccurate or incomplete Personal Data;
• Right to Erasure: To request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations;
• Right to Restriction: To request that we restrict processing of your Personal Data in certain circumstances;
• Right to Data Portability: To receive a copy of your Personal Data in a structured, machine-readable format;
• Right to Object: To object to processing based on legitimate interests, including for direct marketing purposes;
• Right to Withdraw Consent: To withdraw any previously given consent to processing at any time, without affecting the lawfulness of processing prior to withdrawal.

To exercise any of the above rights, submit a written request to [email protected]. manu888b will respond within 30 calendar days. Identity verification may be required before a request is actioned.

12. Children and Minors

The manu888b platform is strictly for adults aged 21 and above. We do not knowingly collect or process Personal Data from individuals under 21 years of age. If manu888b becomes aware that an account has been registered by a person under the minimum age, the account will be closed immediately, all funds will be held pending investigation, and any associated Personal Data will be deleted in accordance with our data destruction procedures.

If you believe a minor has registered an account on the manu888b platform, please contact us immediately at [email protected].

13. Security Measures

manu888b implements appropriate technical and organisational measures to protect your Personal Data against accidental loss, unauthorised access, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit;
• Encryption at rest for sensitive data fields including financial data and identity documents;
• Role-based access controls ensuring staff access only the data necessary for their function;
• Regular third-party security audits and penetration testing;
• Incident response procedures with mandatory notification timelines for material data breaches.

Notwithstanding these measures, no internet transmission is completely secure. You acknowledge that you transmit data to the manu888b platform at your own risk. In the event of a security incident affecting your Personal Data, manu888b will notify you and relevant authorities as required by applicable law.

14. Changes to This Policy

manu888b reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform functionality. Material changes will be communicated to registered members by email to the address on file no less than 7 days prior to taking effect. The "Last Updated" date at the top of this document will be revised accordingly. Continued use of the manu888b platform after the effective date of any revision constitutes acceptance of the updated Privacy Policy.

15. Contact and Complaints

For all privacy-related enquiries, data subject rights requests, or concerns about how manu888b handles your Personal Data, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 via the manu888b platform
• Response Time: All data protection requests responded to within 30 calendar days

If you are not satisfied with our response to a privacy complaint, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. manu888b is committed to working constructively to resolve all privacy concerns raised by Malaysian members.